Location: Remote | Type: Contract/Freelance (Part-Time or Full-Time)
Start Date: Immediate | Compensation: Based on experience

Summary:
We are seeking a proactive Engagement Assistant to serve as the voice of our clients’ brands. You’ll make calls, follow up with leads, and manage CRM updates while helping build strong relationships with prospects and customers.

Key Responsibilities:

• Make outbound/inbound calls to leads and clients

• Schedule meetings and log activity in CRM

• Respond to live chat and email inquiries

• Conduct surveys and assist with lead qualification

Job Requirements:

• 1+ year in customer support, outreach, or sales

• Confident verbal and written English communication

• Organized, professional, and personable

• Bachelor’s degree preferred; not required with 2+ years of experience